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06 Apr 2022 03:47 PM
My sky Q box upgrades at least once a week so having to switch sky Q box off at the mains and turn back on and wait for the screen to go blank push home button on remote and wait for sky Q box to come on any ideas how I could stop this process many thanks
06 Apr 2022 03:59 PM - last edited: 06 Apr 2022 04:04 PM
Posted by a Superuser, not a Sky employee. Find out more@Villa+2 The SkyQ system does have an Eco setting, have you tried changing that to none or active?
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06 Apr 2022 03:54 PM - last edited: 06 Apr 2022 03:55 PM
Posted by a Superuser, not a Sky employee. Find out moreIt wouldn't be an upgrade, can you give a bit more detail? What time of day does this happen?
06 Apr 2022 03:57 PM
Thanks nick for getting back to me well it happens sometime between 6 am And 8 am 👍
06 Apr 2022 03:59 PM - last edited: 06 Apr 2022 04:04 PM
Posted by a Superuser, not a Sky employee. Find out more@Villa+2 The SkyQ system does have an Eco setting, have you tried changing that to none or active?
06 Apr 2022 04:00 PM
Posted by a Superuser, not a Sky employee. Find out moreI was thinking the same although the times are a little bit out. Have a read of this link and potentially change the settings on each box to None or Active. https://www.sky.com/help/articles/using-the-standby-settings
06 Apr 2022 04:08 PM
I put sky Q box in none mode this morning to see if that helps 👍
06 Apr 2022 04:10 PM
Posted by a Superuser, not a Sky employee. Find out more@Villa+2 Okay, see how that goes, if you are still having issues then let us know.
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I’ve been a current Sky customer since 2019. I’m also Super User Member, not a Sky Employee.
Sky Q 1TB (UHD) & (2 x mini), Ultimate On Demand, Sky Superfast Broadband, Sky Talk, Sky Mobile.
06 Apr 2022 04:12 PM
Ok thanks for your help 👍👍
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