Sky Q Release Q17

[Chrisee]

@Tallulah224 there is nothing wrong Sky have rolled back the release on v1 2TB boxes as they saw signs of an issue. They havecsaid that they will rerun the update once they have sorted the issue. They have given no details of what the issue was but have said it was not something thst affected customers directly.

[LGUser]

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@Tallulah224 wrote:

I am having the same problem whereas it upgraded to Q17 and then reverted back to Q16. I have tried to manually update and it says it's been updated with the new software and then after standby it is still showing q160? 

I have one of the 1st gen boxes and after ringing Sky they weren't sure why this happened. Will this update at some stage or do we need a new box? 

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When I calledSky about the mini box not updating, I was told it was due to bugs in Q170 with V1 boxes and as long as the mini i working, there nothing to do but wait for Q170 to be fixed.