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This discussion topic is read only Discussion topic: Sky Hub - Restarting/cutting out

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This message was authored by: KVogts

Sky Hub - Restarting/cutting out

I've had my Sky Hub since 2014.  In the last year or so I've noticed a drop in connection and then I get sent to the diagnostic page to reset the hub.  I've moved the box a little bit so I can see it better now and noticed that the box seems to restart randomly rather than the internet cutting out as the power light also comes and goes.  I'm thinking the box could be a little old and might need replacing.

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This message was authored by: jamesn123

Re: Sky Hub - Restarting/cutting out

Posted by a Superuser, not a Sky employee. Find out more

Hi @KVogts 

Sounds like it could be faulty to me. I've flagged your post to Sky so look out for an email or message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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