Sky Glass and Viewing Habits

[Titan1984]

Hi Sky Community,

I wanted to use this forum to summarise my initial feedback having switched from SkyQ to Sky Glass. I have some suggestions for improvements and would also welcome comments regarding workarounds for the frustrations below. 

- Needs a way to watch currently playing programs from the start without opening the program. E.g a sports match is half way through and want to jump in from the start without seeing the score

- Some programs do not come available for catch-up for a long time, e.g soccer am I can't watch the latest one until the following week

- the above particularly applies to live programs e.g sport. I would often record to then watch whenever convenient an hour or two later. This will not be possible with glass as it will take longer for the live event to be available via streaming

- it would be good if we could still record so as to not rely on availability on catchup, perhaps to sky cloud? this would enable the keep function which we used a lot in sky q.

- some notification is needed on the menu that new episodes are available, so we are notified that a play listed program has new episodes to watch

- better organisation of the playlist. not a lot of programs are shown on screen at one time so lots of scrolling

- netflix style previews would add to the experience 

- voice control does not seem to allow you to start playing a program, therefore you need the remote in hand if you want to start watching something, losing the point of voice command

- would be good if when adding programs in apps, they are also added to sky playlist automatically 

[SKY1992bf]

@Titan1984  If you record a lot of sport to watch later then glass is not the platform to go for 

glass is completely different to q and is not an upgrade , and it's not intended as a physical recording device 

[Sauzee4]

No real reason that should be the case though, if watch from start worked properly and programming was made available more quickly. 

There's too many quirks. 

The Apprentice for example. Watch from start wasn't available for it but I could scroll down to the iPlayer app and play from the start there. 

I understood 'recording' wasn't a thing and it was delivered through the apps but I didn't except to change viewing habits that have worked since VCRs were invented. 

[TimmyBGood]

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@Sauzee4 wrote:

I understood 'recording' wasn't a thing and it was delivered through the apps but I didn't except to change viewing habits that have worked since VCRs were invented. 

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The point is that video cassettes were local data storage under the control of the user, as is (to a lesser extent) the hard drive in a Sky+ or Q box and when timeshifting live content these are capturing a broadcast signal.  As soon as there's no local storage that elemement of control has been handed back to the service provider(s).

[tarbat]

Content providers don't want viewers to record. They want the viewer to use their streaming service. Content providers probably see Sky Glass as an opportunity for them to take back control over how the viewer views their content.

If you as a viewer want to retain control over how you view and record content, then stick with something with local recording capability.

[SKY1992bf]

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@tarbat wrote:

Content providers don't want viewers to record. They want the viewer to use their streaming service. Content providers probably see Sky Glass as an opportunity for them to take back control over how the viewer views their content.

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Agree , hence the reason I won't switch from sky + hd (if I were to to upgrade it would be to q) to glass as I want to control of how I watch and when I watch 

[Sauzee4]

That's fine but Sky have some choices in implementing it. On the same platform you can go in and start content from the start. Sky need to make sure it is integrated better. 

They also have control over their own content and when to make it available. It is hit and miss for that too. 

[joemit]

This is an extract from one of my previous posts regarding my concerns about time-shifting F1, espically when it's a continuous 3-4 hour event and how long I may have to wait to watch it later...

"I will sometimes need to time shift F1 races, especially those where coverage starts early in the morning, say 06:00, when I would want to watch it later in the morning or later in the day, obviously from the start, and be able to skip through ad breaks.

I hope, and assume, that because it's a Sky channel I will be able to watch from the start anytime the programme is live but not sure if the programme would be available to watch shortly after coverage has finished, or would I have to wait for an extended period of time. especially since the entire programme could be over 3-4 hours long.

Also I believe that you can only watch F1 in UHD when it's live but not on playback."

If I am paying £25pm just to watch F1 I want to be able to watch EVERY race in UHD, whether it's live or on playback!

I hadn't actually thought about the implications of getting  into a race part way through to restart it from the beginning without being forced to see progress so far, like seeing the score in a football match, that's also a concern...

[Titan1984]

F1 also a major concern of mine! I hope sky are working on it!