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This discussion topic is read only Discussion topic: Sky Glass Usyk v Dubious PPV not working. Just says It can't be played even though I have purchased

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This message was authored by: Bob302

Re: Have paid for tnt live boxing event and it will not come on the sky glass tv.

Teletext performed better than sky glass on PPV's. 

This message was authored by: Paul+Barrass

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Same problem

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This message was authored by: Rebecca1803

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Managed to speak to someone, it is just an issue with glass and they are trying to sort the problem although they are not sure what the problem is?! If it doesn't come on then will be issued a refund...... 

giess just waiting around now for nothing??? Not sure I'll bother for the next fight smith v Eubank...... I'll wait to see if an issue first. 🙄

This message was authored by: Andy1990uk

Re: TNT sports box office

Having the same problem, it's saying it's unavailable. Got through to sky, and they said it's a known issue and that it is their top priority to sort it out. I think everyone deserves a refund, even if they get it back up and running. I wanted to watch the undercards.

This message was authored by: Nickyboy9000

Re: TNT sports box office

Having the same issue, gave up being hold after 30mins seeing these posts. I hope they are willing to offer refunds. I was looking forward to the undercard as well as the main event

This message was authored by: Casey+js+russell

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

This is not good enough it happens every fight night surly they know the problem by now we pay for the full program and it's now 75 minutes in to the program 

This message was authored by: Heart22

Re: TNT sports box office

Mass outage no one on sky glass or sky stream can get it they are trying to fix it but no guarentees 

This message was authored by: MJames1

TNT box office

Hi , I have purchased tonight's fight on my sky stream , when I go to sports and click on watch live on the fight the screen goes black and says unavailable try again later it's been doing this for a hour now re set the internet and the sky stream went from wifi to Ethernet and back 

This message was authored by: Mandy4

Dubois fight

Same problem, not impressed 😡 and still on hold 

This message was authored by: Jimmy881

Re: Have paid for tnt live boxing event and it will not come on the sky glass tv.

And you  didn't spend £100+ a month for the pleasure either 

This message was authored by: Adam80

Boxing will not load on TNT with sky glass TV

Purchased the boxing on sky glass TNT old BT Sports will not load. 45 mins trying to get through to Sky Support and guess what no answer. 

This message was authored by: MJames1

Re: TNT Box Office won’t play!

I have bought it on my sky stream puck having the same issue for a hour now 

This message was authored by: PhilS1

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Would anyone from sky like to comment, provide an update and/or take ownership of the issue?

 

An update would save alot of your customers time waiting on the phone and free up your phone resources to deal with other issues.

 

Be proactive, not reactive! 

This message was authored by: Beth26x

Re: Sky glass Usyk v dubious ppv not working. Just says I can't be played even though I have purchas

Same  44 mins on hold and counting.....

This message was authored by: Sjh961

Re: Have paid for tnt live boxing event and it will not come on the sky glass tv.

Same here! Never works for the boxing! Poor Poor service as per usual sky. 

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