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This discussion topic is read only Discussion topic: Sky Glass Puck

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Avatar for Billy+Shears
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This message was authored by: Billy+Shears

Message posted on ‎12 Dec 2021 07:22 PM

Sky Glass Puck

Ive tried everything and the TV still freezes 

Help plse

Thanks 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎12 Dec 2021 07:24 PM - last edited: ‎12 Dec 2021 07:25 PM

Re: Sky Glass Puck

Posted by a Superuser, not a Sky employee. Find out more
@Billy+Shears wrote:

Ive tried everything and the TV still freezes 

Help plse

Thanks 

What exactly is everything?   

 

Are you using Ethernet or Powerline adapters and not wifi?  Have you rebooted the puck?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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