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This discussion topic is read only Discussion topic: Sky Broadband Down for 6 days.

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This message was authored by: LisaAnne73

Message posted on ‎18 Aug 2021 09:41 AM

Sky Broadband Down for 6 days.

My Sky Broadband has been down for 6 days. I have had a Sky Engineer and a Open Reach Engineer come out but neither of them could fix it. Open Reach just said 'on going problems' I run tests through my SKY App....and it says 'no problems in your area'

Anyone else having similar issues? 

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This message was authored by: GD1

Message posted on ‎18 Aug 2021 09:43 AM

Re: Sky Broadband Down for 6 days.

Posted by a Superuser, not a Sky employee. Find out more

@LisaAnne73  As you've already been advised it's a local issue on your line and under invesitgation, it is extremely unlikely anyone else is having the same issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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