Sky Atlantic Box Set no longer available mid-season: Sleeper Cell

[user8273472498234]

Just got into an old series (made 2005) and after watching Season 1, episode 5 last night, suddenly it's no longer available. There's 10 episodes in the season and also a second season which 'was' available. 

Why did it suddenly disspear? Why am I paying for Box Set access when it gets removed without warning?! Absolutely unacceptable! 

[Mark39]

All On Demand programmes have an expiry date after which they're no longer available. See Sky's guide here and the embedded links: https://helpforum.sky.com/t5/Sky-TV/Some-episodes-are-missing-from-On-Demand/ba-p/2795963

Often programmes which have expired from On Demand re-appear a few days or weeks later.

[user8273472498234]

It literally says "Available Now" on their landing page they have for the show

https://www.sky.com/watch/title/series/89cbd7bd-a1d6-4948-8f9c-ffd27949ab11/sleeper-cell-sky-box-set...

Technically that's false advertising...

[xenon81]

Many CBS/Showtime/Paramount related programmes were removed on 1st January. VIacomCBS have taken back the rights for their upcoming Paramount+ service. 

[GD1]

@user8273472498234  Paying for Box sets makes no guarantees that particular shows/series will be made available for ever.

[LGUser]

@user8273472498234  Have a read of this post on how ro find the expiry date of On Demand content on Sky Q.

[Skull+Treaty]

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@LGUser wrote

Have a read of this post on how ro find the expiry date of On Demand content on Sky Q.

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@user8273472498234 

Full info on the above is available here - a post from a Sky employee. 

Not a solution, more of a "workaround" that applies to both Sky+ and Sky Q

[LGUser]

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@Skull+Treaty wrote:

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@LGUser wrote

Have a read of this post on how ro find the expiry date of On Demand content on Sky Q.

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@user8273472498234 

Full info on the above is available here - a post from a Sky employee. 

Not a solution, more of a "workaround" that applies to both Sky+ and Sky Q

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Given that Sky most likely won't be giving us the expiration date past 30 days on Sky Q, I take it as the solution for On Demand for Sky Q.

[Skull+Treaty]

If it were a solution you wouldn't have requested the JSON file from me so you could check your programs. You'd be content with just knowing if it's within 30 days. 

[LGUser]

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@Skull+Treaty wrote:

If it were a solution you wouldn't have requested the JSON file from me so you could check your programs. You'd be content with just knowing if it's within 30 days. 

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I'm saying it's the solution for known when content expires from On Demand. I can use the Sky+ app and find out when something is going to expire from On Demand.

[GuybrushThreepw]

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@LGUser wrote:

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@Skull+Treaty wrote:

If it were a solution you wouldn't have requested the JSON file from me so you could check your programs. You'd be content with just knowing if it's within 30 days. 

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I'm saying it's the solution for known when content expires from On Demand. I can use the Sky+ app and find out when something is going to expire from On Demand.

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I'd disagree, a solution would be having that info on the Sky Q boxes, for Sky Q customers.

A workaround is for Q customers to download the Sky + app to check (or as I think Sky have said, to check with a Sky + user!)

@Skull+Treaty - what is this JSON you reference?

[LGUser]

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@GuybrushThreepw wrote:

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@LGUser wrote:

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I'm saying it's the solution for known when content expires from On Demand. I can use the Sky+ app and find out when something is going to expire from On Demand.

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I'd disagree, a solution would be having that info on the Sky Q boxes, for Sky Q customers.

A workaround is for Q customers to download the Sky + app to check (or as I think Sky have said, to check with a Sky + user!)

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Using the Sky+ app is the only solution for On Demand expiry dates.. Sky isn't putting the expiry dates past 30 days on Sky Q. I know putting the expiry date on Sky Q regardless of when it is would be a better solution, but that's not happening.