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Discussion topic: Router logs

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Davastater7
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This message was authored by Davastater7 This message was authored by: Davastater7

Router logs

‎08 Jul 2021 04:37 PM

Hi, 

I am having issues with my Hive as it drops out on nearly a daily basis.. and I have split the 2.4 and 5ghz signals to no joy. It has been escalated to Third Line support but they want me to send them my router logs. Can anyone help me in obtaining these? 
Thanks in advance 

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cookiemonsteruk
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Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Router logs

‎08 Jul 2021 04:40 PM

Posted by a Superuser, not a Sky employee. Find out more

@Davastater7 

 

Type 192.168.0.1 into a web browser

Along the top go to support

Enter username and password

Copy and paste or screen shoot the syslog

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