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Discussion topic: Piggybank help

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ChrisMcC1979
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Piggybank help

‎26 Oct 2021 09:52 AM

new to sky mobile, when can I expect my piggybank 'boost' to be added?

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63johnw
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Re: Piggybank help

‎26 Oct 2021 09:56 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @ChrisMcC1979  which boost are you referring too ? The family boost in VIP should be added 24 hours after activating your sim 

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63johnw
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Re: Piggybank help

‎26 Oct 2021 09:58 AM

Posted by a Superuser, not a Sky employee. Find out more

There is also this @ChrisMcC1979 

 

https://www.sky.com/help/articles/sky-mobile-data-boost-not-received

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ChrisMcC1979
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Re: Piggybank help

‎26 Oct 2021 10:23 AM

Thanks @63johnw, new purchase, iPad air 4 so the second post was helpful, will hopefully judging by past experience with Sky

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ChrisMcC1979
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Re: Piggybank help

‎27 Oct 2021 05:06 PM

@63johnw Have you had experience of not getting what you were supposed to?

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63johnw
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Re: Piggybank help

‎27 Oct 2021 05:08 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @ChrisMcC1979  no, sky have always been good at dealing with data boosts etc for me. If your boost doesn't appear after 30 days give them a call and they will add it for you. 

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