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Discussion topic: Paid my bill yesterday by card but it’s still showing I owe money

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This message was authored by Nadsey This message was authored by: Nadsey

Paid my bill yesterday by card but it’s still showing I owe money

I paid my bill yesterday online using my card. Usually when I do this it shows my account as 0 meaning I paid. It's still showing I owe money 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Paid my bill yesterday by card but it’s still showing I owe money

Posted by a Superuser, not a Sky employee. Find out more

Does your Sky account show your payment received?

Nadsey
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This message was authored by Nadsey This message was authored by: Nadsey

Re: Paid my bill yesterday by card but it’s still showing I owe money

No Mark it hasn't but it's pending in my bank. It's so strange as this hasn't happened before 

This message was authored by Mark39 This message was authored by: Mark39

Re: Paid my bill yesterday by card but it’s still showing I owe money

Posted by a Superuser, not a Sky employee. Find out more

It sounds like the payment hasn't been processed yet, for some reason.

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