0

This discussion topic is read only Discussion topic: Outstanding bill paid nut still restricted

Reply
Avatar for Jess180688
Level 0 icon
What's this?
This message was authored by: Jess180688

Message posted on ‎08 Sep 2022 10:28 PM - last edited: ‎09 Sep 2022 11:46 AM by Community Manager

Outstanding bill paid nut still restricted

My bill had an outstanding payment so I've payed that, the rest of my bill isn't due til 19th September. But when I go onto restricted access it says I'm not but I have no sky? 

Please help

 

Moderator note: subject of thread updated

Report post
Post 1 of 2
314 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎08 Sep 2022 10:33 PM

Re: Outstanding

Posted by a Superuser, not a Sky employee. Find out more
@Jess180688 wrote:

But when I go onto restricted access it says I'm not but I have no sky? 

Please help

 

If you have only just made the payment then you need to wait until the payment is cleared and also setup your payment method via here:


https://www.sky.com/myaccount/bill/change-payment-method

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
311 Views
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply