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11 Jun 2021 10:30 AM
Run Sky tests and it says I am getting 79mb to the hub. Sitting next to it with a new iPad I run a speed test and get 10mb download and 20mb upload. Tried two iPhones and the same result. Is my hub faulty?
I can pick up the WiFi signal from the farm up the road which is 400 metres away!
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11 Jun 2021 10:37 AM
Posted by a Superuser, not a Sky employee. Find out more@John+Wakerley For the forum to help you'll need to post your router stats https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717
11 Jun 2021 10:55 AM
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 6784 6590 0 7972 94994 00:04:09 LAN Up 1688 670 0 18388 9818 00:07:25 WLAN (2.4 GHz) Up 14439 13467 0 556796 37137 00:06:10 WLAN (5 GHz) Up 1821 0 0 13619 0 00:06:03
11 Jun 2021 11:00 AM
Posted by a Superuser, not a Sky employee. Find out more@John+Wakerley Your router is getting the maximum speed of 80mbps down & 20mbps up, your issues are wifi related, there are steps to take to try and improve this https://www.sky.com/help/diagnostics/bb-speed/how-to-improve-your-broadband-speed-all
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