Not allowing me to access into my MySky app

[Maisy.Hwf]

When I login to my MySky app it asks me to login again; which it never does, and then when it logs in says your account is unauthorised to access the MySky app. Their is a selection to click find out more but it's not doing anything. This is on iPhone 12 mini 

[caesarome]

I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

[Tom-W19]

Thanks for escalating caesarome. We've sent an invite to Maisy.Hwf.

[Simon3891]

I am having this exact issue with the app as well for the last couple days, I've tried resetting my password and all permissions to access apps with the ID are set on.

[caesarome]

@Simon3891 

I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

[Simon3891]

Thank you

[SambaSi]

Has the issue with MySky been resolved? I'm receiving Access Denied messages such as :

You don't have permission to access "http://agg.oogway.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.

Reference #18.178f655f.1633710385.68f0758

Uninstall/reinstall of the app made no difference.

[Maisy.Hwf]

Already done and nothing