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Discussion topic: No Wi-Fi in my daughters bedroom

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This message was authored by DAB44 This message was authored by: DAB44

No Wi-Fi in my daughters bedroom

My daughter can’t get WI-FI in her bedroom so has to use her 4G data. What can I do to overcome this so she can get a WI-FI signal in her bedroom?

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This message was authored by Highlinder This message was authored by: Highlinder

Re: No Wi-Fi in my daughters bedroom

Posted by a Superuser, not a Sky employee. Find out more

@DAB44Do you have broadband boost as part of your Sky package?

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DAB44
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This message was authored by DAB44 This message was authored by: DAB44

Re: No Wi-Fi in my daughters bedroom

My says I have Sky Broadband Superfast. 

DAB44
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This message was authored by DAB44 This message was authored by: DAB44

Re: No Wi-Fi in my daughters bedroom

Should say 'My bill'

This message was authored by Highlinder This message was authored by: Highlinder

Re: No Wi-Fi in my daughters bedroom

Posted by a Superuser, not a Sky employee. Find out more

@DAB44So you do not have the broadband boost add on as part of your package?

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DAB44
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This message was authored by DAB44 This message was authored by: DAB44

Re: No Wi-Fi in my daughters bedroom

I can't see it specified on my bill. I thought with Superfast you were guaranteed WiFi in every room?? Am I incorrect?

This message was authored by Highlinder This message was authored by: Highlinder

Re: No Wi-Fi in my daughters bedroom

Posted by a Superuser, not a Sky employee. Find out more

@DAB44The only part that is guaranteed is the speed that you are told you should get coming into the router. Wi-Fi is different for each individual property.

 

But with broadband boost it is in place if you are not getting 3Mb in all of your property then you can get a booster sent out. This add on is an extra £5 a month.

https://www.sky.com/help/articles/broadband-boost 

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