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28 Dec 2021 05:19 PM
My daughter can’t get WI-FI in her bedroom so has to use her 4G data. What can I do to overcome this so she can get a WI-FI signal in her bedroom?
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28 Dec 2021 06:04 PM
Posted by a Superuser, not a Sky employee. Find out more@DAB44Do you have broadband boost as part of your Sky package?
28 Dec 2021 06:25 PM
My says I have Sky Broadband Superfast.
28 Dec 2021 06:26 PM
Should say 'My bill'
28 Dec 2021 06:27 PM
Posted by a Superuser, not a Sky employee. Find out more@DAB44So you do not have the broadband boost add on as part of your package?
28 Dec 2021 06:29 PM
I can't see it specified on my bill. I thought with Superfast you were guaranteed WiFi in every room?? Am I incorrect?
28 Dec 2021 06:56 PM
Posted by a Superuser, not a Sky employee. Find out more@DAB44The only part that is guaranteed is the speed that you are told you should get coming into the router. Wi-Fi is different for each individual property.
But with broadband boost it is in place if you are not getting 3Mb in all of your property then you can get a booster sent out. This add on is an extra £5 a month.
https://www.sky.com/help/articles/broadband-boost
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