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This discussion topic is read only This discussion topic has been answered Discussion topic: No Live Channels/Channels freezing on Glass & Stream 4/6

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This message was authored by: Peter+fed+up

Sky glass

My sky glass not working tried all to fix but nothing working on any channel

This message was authored by: Gayleo2

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Totally agree, ruined morning.. terrible service am regretting purchasing now ... 

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This message was authored by: GD1

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Peter+fed+up  I have merged your post to this existing thread that is discussing the current issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: bigkev63

No sky glass tv load problem ??

No glass tv loading problem 

This message was authored by: Jo+Gloss

Sky stream stopped playing live tv

Please help, had sky stream a week and was working fine. Then all of a sudden it's stopped showing live tv. Programme just cuts out and message comes up saying please wait for programme to load but it never does.

 

we've got fibre to the premises and have plugged in to router with speed of 900mbps so isn't an internet issue.

 

can anyone help? Husband won't be happy if he can't watch f1 this afternoon 

This message was authored by: Karma2You

Re: Sky Glass: Please wait for programme to load

Hi Gang, same problem here . Stuttering picture and failure to load channel. Hope a fix is done quickly.

This message was authored by: Gayleo2

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Mine comes on then goes off again !! Joke

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This message was authored by: GD1

Re: No sky glass tv load problem ??

Posted by a Superuser, not a Sky employee. Find out more

@bigkev63  Please see post marked as Answer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: dana100880

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Same with me also. I've had Sky Glass for just over a year now and I've never had so many problems with watching TV as I do with this. I'm getting so fed up with it now. I just want to sit down and watch the TV. They charge enough for it don't they.

This message was authored by: Mel1510

I have no channels broadcasting

I have sky glass and no tv channels are working 

This message was authored by: Gayleo2

Re: No sky glass tv load problem ??

Just a black screen?!!! Came back on for a bit then off again !!

This message was authored by: YazRad

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

My Sky Glass TV keeps freezing, no picture or sound. Keep getting "LOADING" message, but nothing happens. Has there been any official announcement about what's going on????

This message was authored by: Vs2023

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Now its playing  one channel then stuttering and leaving me on the sky blue background screen

16858760231436092277086725358583.jpg

This message was authored by: DMFMH

Tv stream not working

Keep getting message saying please wait for program to load

 

This message was authored by: MIKE+56

Re: No Live Channels/Channels freezing on Glass & Stream 4/6

Any idea when we will be able to watch live tv

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