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This discussion topic is read only Discussion topic: My engineer visit

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This message was authored by: Ryan+and+Selaima

My engineer visit

Good afternoon.

 

unfortunately I got the dates wrong for my engineer visit and no one was available today, I thought it was tomorrow. Very sorry about this.

 

can we please arrange a new visit?

 

thank you

Ryan Cameron.

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This message was authored by: Ryan+and+Selaima

Re: My engineer visit

oops thought this was to sky customer services.

This message was authored by: Daniel0210

Re: My engineer visit

Posted by a Superuser, not a Sky employee. Find out more

Nope @Ryan+and+Selaima You aren’t talking to Sky. We are fellow customers on here and obviously have no access to your account. Sky won’t contact you as the result of a post on here. You will need to contact Sky I’m afraid. Not sure if you'll be charged for a missed appointment??


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: My engineer visit

Posted by a Superuser, not a Sky employee. Find out more

Before calling Sky have you checked that you can not change it yourself if the appointment shows up here:

 

https://www.sky.com/ordertracking

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