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Discussion topic: My Sky box needs reset - been tryin for 4 days -

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This message was authored by Walter+Laidlaw This message was authored by: Walter+Laidlaw

My Sky box needs reset - been tryin for 4 days -

My SKY Q box will not reset after nimerous attempts to do so

 

 

The instrctions from Sky to reset via back-up do not match the front panel buttons etc -- not good 

 

In addition I cannot find any instruction manuals for a Sky Q boxx

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This message was authored by oldfella This message was authored by: oldfella

Re: My Sky box needs reset - been tryin for 4 days -

Posted by a Superuser, not a Sky employee. Find out more

@Walter+Laidlaw wrote:

My SKY Q box will not reset after nimerous attempts to do so

 

 

The instrctions from Sky to reset via back-up do not match the front panel buttons etc -- not good 

 

In addition I cannot find any instruction manuals for a Sky Q boxx


Hi @Walter+Laidlaw 

Try rebooting the Q box

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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