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29 Mar 2022 03:34 PM
My SKY Q box will not reset after nimerous attempts to do so
The instrctions from Sky to reset via back-up do not match the front panel buttons etc -- not good
In addition I cannot find any instruction manuals for a Sky Q boxx
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29 Mar 2022 04:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@Walter+Laidlaw wrote:
My SKY Q box will not reset after nimerous attempts to do so
The instrctions from Sky to reset via back-up do not match the front panel buttons etc -- not good
In addition I cannot find any instruction manuals for a Sky Q boxx
Try rebooting the Q box
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
This discussion has been locked
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