Discussion topic: Message - you need the upgrade for the subscription.

This message was authored by: saw55555 · ‎06 Feb 2022

Hey, I have the troubleshooting when I clicked any films or normal etc when the message popped up you need the upgrade of subscription so I have checked I did paid and I can't see any issues.
any ideas how shall I watching it?

This message was authored by: caesarome · ‎07 Feb 2022

I have escalated your post to Sky who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Lisa-P1987 · ‎07 Feb 2022

Thank you for escalating this. We have now sent an invite to chat 🙂

Thanks

Lisa - Sky Tech Team Expert

This page has been archived

Discussion topic: Message - you need the upgrade for the subscription.

Message - you need the upgrade for the subscription.

All Replies

Re: Message - you need the upgrade for the subscription.

Re: Message - you need the upgrade for the subscription.

Was this discussion not helpful?

Search Sky Community

Start a new discussion