Message “sorry, there are currently no programmes of this type available”

[Sarahlouise801]

Sames message for us 😞

[AlanaG95]

Thank you! Hopefully they get it fixed soon. Having nothing but problems and really considering going back to previous provider. 

[Happyglass9]

@Toby+Crackitt 

Tried calling Sky but closed, so no joy getting help out of hours.

[ashley+brown]

Same has worked for me, Pressed Mic, said Hello Sky Sky Guide and i am now working again watching off my Playlist

Ashley

[VicPic]

I'm getting the same - it's driving me mad

[SKY1992bf]

---

@Joe-Bow wrote:

Happened to me too, all pucks and TV.  Must be a major platform outage.  How on Earth do you contact someone at this time of night for an issue like this, I wonder?  It doesn't seem like the platform is particularly well monitored so what next?

---

@Joe-Bow  I've raised it in the closed area but it'll probably be tomorrow now before anyone picks this up unfortunately 

[Dazzar51]

Press mic key on remote and say "sky guide" it works

[GD1]

@Joe-Bow  Try emailing Viewer Relations ViewerR@sky.uk

[joana01]

All programs read "no programs of this type available, switched off and back on, also reset router and nothing works 

[Leejay87]

I'm getting this same thing on screen too but talking to your remote or TV still works and lets you load in apps so maybe that'll help people with the issue a little bit

[graegrae596]

Also having the same issue, but have been using the sky mic

[Jporch316]

Me too - managed to get my netbox freeview on 

[emmajane1369]

I have the same issue. Tried turning it off at the wall but that didn't resolve it. After seeing this post I tried speaking to the TV and asking it to bring up Netflix. This somehow brought up the main home page. Not overly happy with the TV so far. Can't chromecast, can't connect an outside sound system which needs an optic cable, no USB socket.  Maybe I should have researched more but you expect a 65inch TV to have all the usual functions on it

[Dazzar51]

Have you use mic and ask for program or say Sky guide after pressing the button it works

[Joe-Bow]

@GD1  I don't imagine there'll be any response at this time.  Sky help team gone at 21:00 on Twitter.