Live TV: There's a technical fault with the channel/Please wait for the programme to load

[Ricken]

In addition to black screen and technical fault with channel, tv is now saying no internet connection. But my phone is connected and my work laptop- internet is working, all in same room, so what is going on with Sky Stream? Gone off multiple times this evening but internet on other devices. 

[Robbo53]

5 times since 5pm today sky glass has froze, even worse than yesterday 

[Sim83]

Here we go again while trying to watch the Arsenal match 😞 

[Citrax]

It's probably better not to watch it 😂

[Sim83]

@Citrax Hahahahha I'm not even an Arsenal fan but this is gold - watching on my phone because 55inch TVs are not fit for purpose  so a small screen is the way forward lol 

[CP6a]

Hi All, I've had Stream now for two weeks and it is simply not fit for purpose. Constant blue screens, getting stuck and repeating short bursts, or asking to wait whilst it loads. My set up is hugely over the minimum bandwidth and speed, and is connected via Ethernet into a TP Link that has Sky prioritised. It he products been rushed to market and doesn't work. Simple as that. I'm fortunate I am within the cancellation period. 

[trotts]

They advertise wifi connection, if it doesn't work send it back.

[trotts]

Send it back quick, it only gets worse and sky do nothing to fix it. Send back now while you can.

[trotts]

Froze again today, rebooted, Sky gave me a booster even though router is only 2M away???

[trotts]

Yep, get the usual monkey on the other end feeding me bullshxx.

[trotts]

Defo TV , My upstairs tv and puk work whilst downstairs glass frozen.

[trotts]

[content removed] reboot upto 4times a day !!!

Moderator note: language removed

[trotts]

Return it to sky if you can?

[trotts]

Get rid quick

[trotts]

Get rid while u can