This discussion topic is read only Discussion topic: Iam trying to watch sky sports on sky go

This message was authored by: Mattlufc1 · ‎14 Apr 2022

I am trying to watch Sky Sports on Sky Go on my Android. It was working yesterday. Now it is telling me "to use this service, please update your subscription".

This message was authored by: caesarome · ‎15 Apr 2022

@Mattlufc1

I have escalated your post to Sky who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Tom-W19 · ‎15 Apr 2022

Thanks for escalating. We've sent an invite to Mattlufc1.

Thanks
Tom

This message was authored by: Tom-W19 · ‎17 Apr 2022

Hi Mattlufc1

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom

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Iam trying to watch sky sports on sky go

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