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This discussion topic is read only Discussion topic: I retuned my sky equipment

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This message was authored by: Mamie+Annie

Message posted on ‎30 Aug 2022 06:29 AM

I retuned my sky equipment

I have returned my sky equipment and I am still being charged 

 

Ann 

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This message was authored by: Daniel0210

Message posted on ‎30 Aug 2022 06:38 AM

Re: I retuned my sky equipment

Posted by a Superuser, not a Sky employee. Find out more
@Mamie+Annie wrote:

I have returned my sky equipment and I am still being charged 

 

Ann 

@Mamie+Annie 

I presume you mean a non return fee. How long ago did you send it back? Have you kept your proof of posting? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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This message was authored by: Mamie+Annie

Message posted on ‎30 Aug 2022 06:49 AM

Re: I retuned my sky equipment

It was collected on the 16th july

 

i cannot find the proof of postage 

 

Gutted 

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This message was authored by: Daniel0210

Message posted on ‎30 Aug 2022 06:53 AM

Re: I retuned my sky equipment

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@Mamie+Annie 

Have you already rung Sky because the return package shoukd have been processed by Unipart by now. Without your proof of posting any cancellation of the fee will be at Skys discretion. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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