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This discussion topic is read only Discussion topic: I have received my sky q pack. Failed at step 2. Where is viewing card????

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This message was authored by: KaneLee12

Message posted on ‎16 May 2022 07:08 PM

I have received my sky q pack. Failed at step 2. Where is viewing card????

  • Sky viewing card
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Avatar for MightyQuinn
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This message was authored by: MightyQuinn

Message posted on ‎16 May 2022 07:11 PM

Re: I have received my sky q pack. Failed at step 2. Where is viewing card????

Posted by a Superuser, not a Sky employee. Find out more

Hi @KaneLee12   What is a Sky Q Pack?

Welcome to the Sky Community Forum

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Avatar for bob1234
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Message posted on ‎16 May 2022 07:28 PM

Re: I have received my sky q pack. Failed at step 2. Where is viewing card????

Posted by a Superuser, not a Sky employee. Find out more

@KaneLee12If you are new to Sky the viewing card should have been sent before the installer brought your Q box if not the installer should have carried a spare. No idea how he could have installed Q without a card as he would need one to fully test it.

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