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Discussion topic: I cannot open Skygo. It runs setup but then gives message cannot connect error 001

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This message was authored by Boabby This message was authored by: Boabby

I cannot open Skygo. It runs setup but then gives message cannot connect error 001

what more is needed. I cannot run Skygo on my laptop. It runs on PC and it  also runs on Tablet and mobile. Why not on laptop?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I cannot open Skygo. It runs setup but then gives message cannot connect error 001

Posted by a Superuser, not a Sky employee. Find out more

This beta version should fix the 001 error so give this a try:

 

https://helpforum.sky.com/t5/Sky-Go-Apps/Join-the-Latest-Sky-Go-Trial-for-PC-Windows-and-Mac/td-p/40...

 

If for any reason it doesn't then fill in the fault report form available on this link.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I cannot open Skygo. It runs setup but then gives message cannot connect error 001

Posted by a Superuser, not a Sky employee. Find out more

This beta version should fix the 001 error so give this a try:

 

https://helpforum.sky.com/t5/Sky-Go-Apps/Join-the-Latest-Sky-Go-Trial-for-PC-Windows-and-Mac/td-p/40...

 

If for any reason it doesn't then fill in the fault report form available on this link.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Boabby
Topic Author
This message was authored by Boabby This message was authored by: Boabby

Re: I cannot open Skygo. It runs setup but then gives message cannot connect error 001

Thank you for your help. After a couple of months of useless telephone calls, you have solved the problem

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