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Discussion topic: I am currently in a care home temporarily,but probably for a few weeks / months. I

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This message was authored by Helen39112 This message was authored by: Helen39112

I am currently in a care home temporarily,but probably for a few weeks / months. I

Can my tv / broadband account be paused until i am back home?

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This message was authored by NickNewark This message was authored by: NickNewark

Re: I am currently in a care home temporarily,but probably for a few weeks / months. I

Posted by a Superuser, not a Sky employee. Find out more

@Helen39112 Unfortunately, Sky don't temporarily pause subscriptions. If you are out of contract then you could cancel services. Just out of interest have you registered with Sky Accessibility? for further support. 
https://www.skyaccessibility.sky/

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I am currently in a care home temporarily,but probably for a few weeks / months. I

Posted by a Superuser, not a Sky employee. Find out more

@Helen39112 

If you do end up cancelling you will need to arrange for someone to return all loaned equipment to Sky to avoid non return charges. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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