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This discussion topic is read only Discussion topic: I am currently in a care home temporarily,but probably for a few weeks / months. I

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This message was authored by: Helen39112

Message posted on ‎25 Aug 2022 04:36 PM

I am currently in a care home temporarily,but probably for a few weeks / months. I

Can my tv / broadband account be paused until i am back home?

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Message posted on ‎25 Aug 2022 04:40 PM

Re: I am currently in a care home temporarily,but probably for a few weeks / months. I

Posted by a Superuser, not a Sky employee. Find out more

@Helen39112 Unfortunately, Sky don't temporarily pause subscriptions. If you are out of contract then you could cancel services. Just out of interest have you registered with Sky Accessibility? for further support. 
https://www.skyaccessibility.sky/

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Message posted on ‎25 Aug 2022 04:45 PM

Re: I am currently in a care home temporarily,but probably for a few weeks / months. I

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@Helen39112 

If you do end up cancelling you will need to arrange for someone to return all loaned equipment to Sky to avoid non return charges. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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