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Discussion topic: Hot and ready for take off,Sky Q box

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This message was authored by Andy71p This message was authored by: Andy71p

Hot and ready for take off,Sky Q box

My sky Q box has started to sound like a jet getting ready for take off,and also I know it will get warm but is also getting hot to the point where it seems it is way hotter than it should be.

All the equipment is well ventilated with plenty of air flow around it,just wondering is it something I should be concerned about.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hot and ready for take off,Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Andy71p If it's getting too hot to keep your hand on it, and especially making noise as you describe, I'd be inclined to unplug it and ring Sky.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by fizzdisco This message was authored by: fizzdisco

Re: Hot and ready for take off,Sky Q box


@Andy71p wrote:

My sky Q box has started to sound like a jet getting ready for take off,and also I know it will get warm but is also getting hot to the point where it seems it is way hotter than it should be.

All the equipment is well ventilated with plenty of air flow around it,just wondering is it something I should be concerned about.


Carefully check the underside of the box to see if any of the air vents around the fan are clogged with dust. A can of compressed air (or your own lungs) can help clear it out. 

If it keeps getting hot and is still noisy then give Sky a ring and get a replacement. 

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