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This discussion topic is read only Discussion topic: Got billed twice for sky box movie

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This message was authored by: Ronoc

Got billed twice for sky box movie

Hi. Why I was charged twice (£15.99) for renting new release movie Godzilla vs Kong. I thought I had 7 days to watch it. But when I watched it 2 days later on the same sky box I was charged again 

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This message was authored by: SKY1992bf

Re: Got billed twice for sky box movie

Posted by a Superuser, not a Sky employee. Find out more

@Ronoc  You have 7 days to start watching once you start watching you have 24 / 48 hours depending on film to complete the film before it automatically deletes

 

Watching again after this would incur another charge

 

so it sounds like you watch it once and then tried to watch again after it deleted is this want you did?

 

if so then the extra charge is correct 


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