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Discussion topic: Got billed twice for sky box movie
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Message posted on 29 May 2021 11:38 AM
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Got billed twice for sky box movie
Hi. Why I was charged twice (£15.99) for renting new release movie Godzilla vs Kong. I thought I had 7 days to watch it. But when I watched it 2 days later on the same sky box I was charged again
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Message posted on 29 May 2021 11:53 AM - last edited: 29 May 2021 11:58 AM
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Re: Got billed twice for sky box movie
@Ronoc You have 7 days to start watching once you start watching you have 24 / 48 hours depending on film to complete the film before it automatically deletes
Watching again after this would incur another charge
so it sounds like you watch it once and then tried to watch again after it deleted is this want you did?
if so then the extra charge is correct
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