Getting a live pause unavailable error- even after doing the rebuild

[Mthornton222]

At a bit of a loss at the moment..

I've gotten this error maybe about 10 days ago, and it hadn't gone away. So I did the research on it, did the rebuild, nothing. Did the FULL system reset, still getting the same error. What's going on here?

[Annie+UK]

Are you getting the Diskless Mode error?

[Mthornton222]

No, no diskless mode error 

[Annie+UK]

Can you still record and playback?

[Mthornton222]

No, I can't record, pause or playback. I just lost all my recordings because I done the full system reset as a last resort and it still didn't work...I'm sorry that is not good enough for me as a Sky customer 

[Annie+UK]

Sounds like you hard dive might have died, you'll need to contact sky or source your own replacement (My FAQ lists the most current sky box models to look for)

You can contact Sky here and go to the “Need more help?” at the bottom of the page.