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This discussion topic is read only Discussion topic: Free - Jumanji Movie

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This message was authored by: oj01

Message posted on ‎05 Jun 2020 08:51 AM

Free - Jumanji Movie

Posted by a Superuser, not a Sky employee. Find out more

Jumanji - Welcome To The Jungle is currently a Free Sky Store Movie  through your Sky box.

 

Enjoy 


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Message posted on ‎05 Jun 2020 11:17 AM

Re: Free - Jumanji Movie

I have been charged for this when it stated it was free

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Message posted on ‎05 Jun 2020 04:01 PM

Re: Free - Jumanji Movie

Are you signed up to Sky VIP? It's a VIP offer @sharkymarki 

Thanks

Lisa - Sky Tech Team Expert
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Message posted on ‎06 Jun 2020 06:19 PM

Re: Free - Jumanji Movie

we have been charged for this however SKY VIP states it is free. We don't want to pay for it how do we get a refund please 

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This message was authored by: oj01

Message posted on ‎06 Jun 2020 07:20 PM

Re: Free - Jumanji Movie

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@adztravers Have you downloaded Jumanji Welcome To The Jungle or Jumanji The Next Level? 


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Message posted on ‎06 Jun 2020 07:26 PM

Re: Free - Jumanji Movie

The misses download the new Jumanji movie instead of the old one! Stupid cow! 

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Message posted on ‎07 Jun 2020 10:11 PM

Re: Free - Jumanji Movie

Just downloaded for free.Thanks Sky!

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Message posted on ‎08 Jun 2020 08:06 AM

Re: Free - Jumanji Movie

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If you are looking to download this, it is the item marked with a struck through price, then 0.00 beside it. 

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Message posted on ‎08 Jun 2020 08:33 AM

Re: Free - Jumanji Movie

Posted by a Superuser, not a Sky employee. Find out more
@nolte wrote:

If you are looking to download this, it is the item marked with a struck through price, then 0.00 beside it. 

Yes

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Message posted on ‎17 Jun 2020 12:23 AM

Re: Free - Jumanji Movie

Yes i am signed up to sky vip

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Message posted on ‎17 Jun 2020 05:51 AM

Re: Free - Jumanji Movie

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I'm not sure what your question is @sharkymarki  but if you are looking for this film then make sure you are looking at the correct one, namely this one:

 

Jumanji: Welcome to the Jungle

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Message posted on ‎17 Jun 2020 08:06 PM

Re: Free - Jumanji Movie

Hi how do I get a refund..downloaded the wrong film:(

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Message posted on ‎17 Jun 2020 08:17 PM

Re: Free - Jumanji Movie

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You would need to contact them to see what they say, the different ways to do this can be found here:

 

https://www.skystore.com/help/contact-us

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Message posted on ‎17 Jun 2020 08:20 PM

Re: Free - Jumanji Movie

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You Need to ring and explain

 

Probably won't get refund, maybe could offer sky store credit for a small amount 

 

 

 

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