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Winter5
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First bill

‎10 Jun 2021 02:36 AM

I have just checked my first bill and it's making me pay for this month (June) bill for my device and next month for my device. Instead of charging me £24 for my device this month it is £48. I also have £17.50 in balance carried forward will that be taken off my bill when direct debit is set up? 

thank you 

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Winter5
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This message was authored by Winter5 This message was authored by: Winter5

Re: First bill

‎10 Jun 2021 02:40 AM

This is what my bill shows up as13B03FEA-373A-43BC-95F1-DDBBC0FA2CCB.jpeg

 

 

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caesarome
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Re: First bill

‎10 Jun 2021 09:44 AM

Posted by a Superuser, not a Sky employee. Find out more

You will have to take this up with Sky support so call them via the free 150 number from your mobile.

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