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02 Mar 2022 11:46 AM
My Dad has received a new router but binned the card with the broadband router log in details on - there is also no sticker on the router.
Do you know how I can find out this information? The router is connecting to the TV ok, but no one else can access the wi-fi as we have no log in detaills.
Thanks
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02 Mar 2022 12:09 PM
Posted by a Superuser, not a Sky employee. Find out more@Sharon1972xWhich router did your dad get sent from the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/which-sky-hub-do-you-have-no
02 Mar 2022 12:18 PM - last edited: 02 Mar 2022 12:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sharon1972x wrote:
My Dad has received a new router but binned the card with the broadband router log in details on - there is also no sticker on the router.
I think you're probably stuck: on a current model there are no default credentials to use to log in and only the unique WiFi key works to access the settings.
02 Mar 2022 01:47 PM
Posted by a Superuser, not a Sky employee. Find out moreThere certainly should be a sticker. Have you checked everywhere on the router?
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