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Discussion topic: Ethernet Port producing collisions seen in Router statistics

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This message was authored by yngjedi This message was authored by: yngjedi

Ethernet Port producing collisions seen in Router statistics

My sky router is producing collision packets to the tune of about 300 b/s very 3 seconds seen by the router statistic page.  Unplug the ehternet port and collisions stop.  Collisions build up and I need to reboot the router, it clears the reporting stats (assume routing tables as well).  I have replaced the ethernet cables on both sides.  The ethernet port connects to a 48 port switch to run items in the house.  I also tried moving the ethernet cable port on the switch to a different switch port.  Same errors.  Screenshot 2022-01-05 at 17.50.58.png

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Ethernet Port producing collisions seen in Router statistics

Posted by a Superuser, not a Sky employee. Find out more

@yngjedi 

Unfortunately theres not a lot of info to go off here.

Have you tried with just a few devices connected to the switch to see if its possible that theres a device causing the collisions? Is it a managed or unmanaged switch? 

I think you need to work backwards and connect one device at a time to see if there is a single device causing the issue.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
yngjedi
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This message was authored by yngjedi This message was authored by: yngjedi

Re: Ethernet Port producing collisions seen in Router statistics

It's unmanaged. I'll try to clear out the switch and plug them in one at at time. Thanks

yngjedi
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This message was authored by yngjedi This message was authored by: yngjedi

Re: Ethernet Port producing collisions seen in Router statistics

Strangely enough its the SKY Q box.  On hold with Sky now...

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Ethernet Port producing collisions seen in Router statistics

Posted by a Superuser, not a Sky employee. Find out more

@yngjedi 

I've seen this happen before. Its related to the Sky Q box having multiple paths. Have you disabled WiFi on it?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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