Error Code 1526

[IanGAsh]

Hi, I am trying to download a film and keep getting error code 1526.  Please can you let me know how to resolve.

[caesarome]

I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear on the right handside of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[gaz23g]

instead of all the secret squirrel escalating posts etc why not try answering the question? if there isn't a fix just say so!!

[caesarome]

I'm a customer like you so I have no idea what the fix is

[gaz23g]

sorry ceasar wan't having a pop at you 😉 i now know it is to do with the amount of times you are allowed to download films etc.

[philuk1]

i am also suffering from this. is there a fix please

[gaz23g]

hi Phil from what i found it appears you are only allowed to download progs 2x a month and it is supposed to reset after a month! but it actually doesn't there isn't a fix unfortunately as it  is a sky setting.

[philuk1]

ty for letting me know.  its a bit stupid... though it is what it is i guess. something else to cancel