This discussion topic is read only Discussion topic: EMAILED A RENEWAL OFFER THAT ISNT WORKING

This message was authored by: kaythompson · ‎22 Jul 2021

Hello,

My broadband contract is ending, and I have been emailed an offer to re-sign, but when I click the link through to the website, the offer on the Sky App is £5 per month more expensive than the email advertised? And I cant see how to email or chat to someone about this?

This message was authored by: Chrisee · ‎22 Jul 2021

@kaythompson you will need to call unfortunately Sky do not use email for this kind of thing and chat is pretty difficult to get on.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: GD1 · ‎22 Jul 2021

@kaythompson You can use this link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

There is a messaging option you can use.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This discussion topic is read only Discussion topic: EMAILED A RENEWAL OFFER THAT ISNT WORKING

EMAILED A RENEWAL OFFER THAT ISNT WORKING

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