Download Failed technical fault

[Gem4195]

Same issue here but thought it was an issue with our box to start with. Only coming on here did i see that we are all experiencing the same thing. Mine is with downloading S6 of GOT on Sky Atlanic. I just get a confirmation that the download is at 101% and then a "failed download" message. Very frustrating, please fix Sky, we're left on a right cliff hanger! 

[tazz1974]

Can't download certain programs from channel 5 some I can some I can't ??

[tazz1974]

Sooty meant to say from catch up 

[Ju+ch]

I suddenly cannot watch sky Atlantic on my sky box it just keeps saying failed even when I change it to SD instead of HD

[Daniel0210]

@Ju+ch 

If you mean when you try to download there are some downloading issues on Sky Q & Sky+ platforms which Sky are aware of and trying to fix. They have updated their status page as per this link
https://www.sky.com/help/servicestatus/tv 

[Moe+Cruickshanks]

I am trying to download programmes and keep getting a message  Download Failed

[Daniel0210]

@Moe+Cruickshanks 

I've merged your post into this main thread on the subject for simplicity. As you can now see there are some downloading issues on Sky Q & Sky+ platforms which Sky are aware of and trying to fix. They have updated their status page as per this link
https://www.sky.com/help/servicestatus/tv 

[MrsHills]

Not just me then? I can't download either...

[Moe+Cruickshanks]

Thank you @

[Ladyboss74]

Hi I have a sky q box and when I try to download something On catchup it instantly says download failed any help would be grand thankyou 

[MightyQuinn]

Hi @Ladyboss74   Have a look at the post a few up from yours.

Answered: Re: Download failed - Page 12 | Sky Community

[laura63]

I am having the same problem since last night. Spoke to Sky did all the test. Reset, updated software . Still the same. They said they were having some issues which they are looking too and should be working by the weekend!

[chrisprice533]

Hi I have download problems. when i download certain programmes, they go to 100% and then go on from there to 101% (or up to 112% on one) and then get stuck. It seems that other downloads cannot take place as the box recognises that this one has not finished.

I noticed that it happened on Peacock and then crime and punishment - not mainstream sky programmes.

I know how to clear them, the problem is that they just do not finish the download and seem to go beyond the 100%.

anyone with a similar problem /Answer ?

[JimWarr]

Trying to download a programme. Gets stuck on 101% and seems to crash. Can't download anything. Have tried deleting and starting again. 

[caesarome]

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@chrisprice533 wrote:

anyone with a similar problem /Answer ?

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The fault is at Sky's end:

https://www.sky.com/help/servicestatus/tv