This discussion topic is read only Discussion topic: Does anyone know how to book an engineer in Ireland? Or ordering a replacement box?

This message was authored by: GerrysGame · ‎22 Oct 2021

Hi all,

I've gone through the various restart, download new software and reset options but my recordings still won't work. I get an endless timer when i click on Recordings (please wait message on screen); then when i try and access on demand it says Because of a technical issue your download could not be completed. Please try again later.

I did the full reset about three weeks ago and it temporarily fixed this problem.

Any idea how I go about booking an engineer visit? Or ordering a replacement box?

This message was authored by: GD1 · ‎22 Oct 2021

@GerrysGame Click on this link https://www.sky.com/help/home, make sure the flag in the bottom right hand corder is set to Ireland, then click on Need More Help the correct 08 number will be displayed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This discussion topic is read only Discussion topic: Does anyone know how to book an engineer in Ireland? Or ordering a replacement box?

Does anyone know how to book an engineer in Ireland? Or ordering a replacement box?

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Re: Does anyone know how to book an engineer in Ireland? Or ordering a replacement box?

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