Discovery plus app

[Mattss1334]

Hi,

just updated the discovery plus app on my phone and now not able to watch any content on my phone or through the app on my sky q boxes, I have tried logging in and out again deleting app from phone to no success also logging in and out the app on sky box apps. Has anyone got any advice? 

[Mr+Flibbles+86]

If you have updated it directly through the discovery+ app and this has then caused an issue it will be with the discovery+ account so I would recommend checking the settings on your profile and contacting the developer if there is still an issue

[miknmar2011]

The app updated before Christmas and also.have been unable to.log on on sky q or mobile ..there website is in accessible keeps glitching 

[Laing1]

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@miknmar2011 wrote:

The app updated before Christmas and also.have been unable to.log on on sky q or mobile ..there website is in accessible keeps glitching 

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@miknmar2011 Try the following

Follow the instructions you see onscreen when launching the Discovery+ app on your Q box

Select log in

You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc

Log on to your Discovery+ account

Enter the activation code - this will activate your Sky Q box/Sky Glass