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This message was authored by: Johnat

Disable wifi on sky router - wan not connected

I am waiting for my broadband to be installed/activated in my new house but will not be using Sky's mesh so want to turn off the wifi on the router. I have already setup my Unifi mesh with the Sky SSID to get round reconnecting everything to the wifi. If I power up the SKY router it will only go into the self heal routine because it has no wan connection and it then conflicts with my mesh network having the same SSID - is there anyway to bypass this and turn the wifi off. 

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This message was authored by: Highlinder

Re: Disable wifi on sky router - wan not connected

Posted by a Superuser, not a Sky employee. Find out more

When is your activation data for your broadband?

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This message was authored by: Johnat

Re: Disable wifi on sky router - wan not connected

26 May - I was just trying to get everything done beforehand

This message was authored by: Highlinder

Re: Disable wifi on sky router - wan not connected

Posted by a Superuser, not a Sky employee. Find out more

There will be no WAN connection till the 26th.

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Re: Disable wifi on sky router - wan not connected

I understand that, my question was can you access the settings of the router in there is no wan connection. The router just launches the self heal pages and I can't find a way to get round this and get to the menus. I take it from you post that this is not possible until the wan is active?

As I have been waiting for this since Jan 29 I suppose another couple of weeks won't make much difference 😞

This message was authored by: Highlinder

Re: Disable wifi on sky router - wan not connected

Posted by a Superuser, not a Sky employee. Find out more

How are you trying to access the router, is this via ehternet cable?

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Re: Disable wifi on sky router - wan not connected

Yes, wifi not an option because of the ssid clash

This message was authored by: Highlinder

Re: Disable wifi on sky router - wan not connected

Posted by a Superuser, not a Sky employee. Find out more

So there is no tabs at the top like WiFi that you can click on, had no issue changing mines over while connected offline.

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This message was authored by: Johnat

Re: Disable wifi on sky router - wan not connected

In my previous house I could access the menus from either ethernet or wifi without issue. Now we have moved and the broadband has yet to activate the only thing I see when trying to access the router via ethernet is the self heal pages trying to solve the lack of wan. Wifi access is not an option because of the SSID clash

This message was authored by: Highlinder

Re: Disable wifi on sky router - wan not connected

Posted by a Superuser, not a Sky employee. Find out more

Are you getting superfast or ultrafast installed? Have not seen this happen in superfast before, done same before connecting a new router.

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Re: Disable wifi on sky router - wan not connected

Superfast

This message was authored by: Highlinder

Re: Disable wifi on sky router - wan not connected

Posted by a Superuser, not a Sky employee. Find out more

Would like to see what others would have to say why you can't gain access to the router interface.

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