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Rob2358
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This message was authored by Rob2358 This message was authored by: Rob2358

Changing HD back to standard

‎30 Nov 2021 05:11 PM

Hi

**bleep** can I change the HD settimngs on Glass 

I have sky sports channels but not in HD as I donot subscribe to HD but some of the channels are in HD such as F1 so need to change it to standard to watch but cant find a way in settings to do this can anyone please help

 

Kind Regards 

Rob

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Changing HD back to standard

‎30 Nov 2021 05:14 PM

Posted by a Superuser, not a Sky employee. Find out more
@Rob2358 wrote:

Hi

**bleep** can I change the HD settimngs on Glass 

I have sky sports channels but not in HD as I donot subscribe to HD but some of the channels are in HD such as F1 so need to change it to standard to watch but cant find a way in settings to do this can anyone please help

 

Kind Regards 

Rob

I'm confused as there isn't a HD pack that you need to subscribe to with Glass it included, so you should have access to HD by default even to Sports.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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SKY1992bf
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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Changing HD back to standard

‎30 Nov 2021 05:18 PM

Posted by a Superuser, not a Sky employee. Find out more

@Rob2358  As per @GD1  all channels on glass are hd as standard only if there's no hd variant will a channel be in sd


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Please note: I only provide help on the main forums and not via PM
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Sky-by-night
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Re: Changing HD back to standard

‎30 Nov 2021 05:23 PM

@Rob2358 wrote:

Hi

**bleep** can I change the HD settimngs on Glass 

I have sky sports channels but not in HD as I donot subscribe to HD but some of the channels are in HD such as F1 so need to change it to standard to watch but cant find a way in settings to do this can anyone please help

 

Kind Regards 

Rob

Hi Rob, do you mean UHD rather than HD?

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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changing HD back to standard

‎30 Nov 2021 05:25 PM - last edited: ‎30 Nov 2021 05:59 PM

Posted by a Superuser, not a Sky employee. Find out more
@Rob2358 wrote:

 

I have sky sports channels but not in HD

 

I thought all the 11 Sports channels have been available by default in HD since late 2018 even where a Q or Sky+ subscriber didn't have an HD add-on for other content?  

 

As noted above, there isn't any such thing as SD-only on Glass.

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