Archive
0

Discussion topic: Changing HD back to standard

Reply
Rob2358
What's this?
This message was authored by Rob2358 This message was authored by: Rob2358

Changing HD back to standard

‎30 Nov 2021 05:11 PM

Hi

**bleep** can I change the HD settimngs on Glass 

I have sky sports channels but not in HD as I donot subscribe to HD but some of the channels are in HD such as F1 so need to change it to standard to watch but cant find a way in settings to do this can anyone please help

 

Kind Regards 

Rob

Report post
Post 1 of 5
699 Views
Reply
0 Likes
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Changing HD back to standard

‎30 Nov 2021 05:14 PM

Posted by a Superuser, not a Sky employee. Find out more
@Rob2358 wrote:

Hi

**bleep** can I change the HD settimngs on Glass 

I have sky sports channels but not in HD as I donot subscribe to HD but some of the channels are in HD such as F1 so need to change it to standard to watch but cant find a way in settings to do this can anyone please help

 

Kind Regards 

Rob

I'm confused as there isn't a HD pack that you need to subscribe to with Glass it included, so you should have access to HD by default even to Sports.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 2 of 5
693 Views
Reply
SKY1992bf
What's this?
Superuser
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Changing HD back to standard

‎30 Nov 2021 05:18 PM

Posted by a Superuser, not a Sky employee. Find out more

@Rob2358  As per @GD1  all channels on glass are hd as standard only if there's no hd variant will a channel be in sd


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 3 of 5
685 Views
Reply
Sky-by-night
What's this?
This message was authored by Sky-by-night This message was authored by: Sky-by-night

Re: Changing HD back to standard

‎30 Nov 2021 05:23 PM

@Rob2358 wrote:

Hi

**bleep** can I change the HD settimngs on Glass 

I have sky sports channels but not in HD as I donot subscribe to HD but some of the channels are in HD such as F1 so need to change it to standard to watch but cant find a way in settings to do this can anyone please help

 

Kind Regards 

Rob

Hi Rob, do you mean UHD rather than HD?

Report post
Post 4 of 5
670 Views
Reply
0 Likes
TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changing HD back to standard

‎30 Nov 2021 05:25 PM - last edited: ‎30 Nov 2021 05:59 PM

Posted by a Superuser, not a Sky employee. Find out more
@Rob2358 wrote:

 

I have sky sports channels but not in HD

 

I thought all the 11 Sports channels have been available by default in HD since late 2018 even where a Q or Sky+ subscriber didn't have an HD add-on for other content?  

 

As noted above, there isn't any such thing as SD-only on Glass.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 5 of 5
668 Views
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

New Discussion