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Discussion topic: Changes to the Sky TV guide - December 2020

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This message was authored by nolte This message was authored by: nolte

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Bocht

You should complain to rte about rrte gold not being on sky epg, because it is rte's choice not to do so

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ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
This message was authored by Bocht This message was authored by: Bocht

Re: Changes to the Sky TV guide - December 2020

Hi Nolte

Perhaps as I am not informed on the mechanisms involved,  but as Quinnmaster pointed out there was no communication whatsoever from Sky on this , I thought it was a fault on my TV. 

It definitely reduces the quality of my package and has me looking for alternatives 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Bocht wrote:

Hi Nolte

Perhaps as I am not informed on the mechanisms involved,  but as Quinnmaster pointed out there was no communication whatsoever from Sky on this , I thought it was a fault on my TV. 

It definitely reduces the quality of my package and has me looking for alternatives 


Because none of the channels are owned by Sky and thus NOT sky's responsibility to inform you, this would be the resposibility of the channels themselves to inform THEIR viewer<s>!

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by oj01 This message was authored by: oj01

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Bocht Sky did announce it, on here, like they do whenever there is a change.

I'm only guessing, but what I suspect happened here is that Sky set a deadline for the channels to get the license and on that deadline any channel that didn't have it was removed. Therefore there wasn't as much of an advanced notice to customers as there normally is. 


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This message was authored by quinnmaster This message was authored by: quinnmaster

Re: Changes to the Sky TV guide - December 2020

How many people are going to be checking these forums, basically no-one.

No the problem is Sky just don't care.

They don't care about losing customers.

They don't care about their existing customers.

I unfortunately had to get Sky Q last year I say unfortunately because I believe Sky may have messed with the LNB making it more awkward to change to free to air.  I got it installed last March so if I want to change to free to air do I need a different LNB? Would it be costly to get some engineer to change the LNB to a free to air lnb.

I'm in Ireland so I don't have Freesat available as an option as far as I know.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@quinnmaster 

Freesat coverage extends over Eire: satellite signal isn't good at recognising borders.  Whether Freesat hardware is available and legal to use is a different issue.  Most Freesat boxes cannot receive a signal through the standard Q LNB: apparently the new generation of Arris UHD Freesat can do so.

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This message was authored by xenon81 This message was authored by: xenon81

Re: Changes to the Sky TV guide - December 2020

I've had Sky since 1992 and can never once remember getting a letter or other communication about channel closures. It's not something they have ever done. Minor channels come and go on a weekly basis so the amount of letters or emails Sky would need to send would be ridiculous.

 

It is a shame Ireland has lost some music/radio channels, but they were all free channels not included in your Sky subscription and anyone paying for Sky just to access music or radio channels that have been removed has been wasting money as they were all free channels available without any subscription. 

This message was authored by Mike2021 This message was authored by: Mike2021

Re: Changes to the Sky TV guide - December 2020

Hi. Just seen all most music channels gone. I loved my 80s and 90s

has there been a reduction in rates for this loss?

 Thanks 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Mike2021 wrote:

Hi. Just seen all most music channels gone. I loved my 80s and 90s

has there been a reduction in rates for this loss?

 Thanks 


There is nothing to reduce!!!!!

 

The explanation has been given many times in this thread, I suggest you go back and read them.

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by David+640 This message was authored by: David+640

Re: Changes to the Sky TV guide - December 2020

Hi ,

The music channels where a big part of part of why I loved sky TV. Now there gone can you tell me if they will be reinstated or am I due a price reduction in subscription fees??

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@David+640 wrote:

Hi ,

The music channels where a big part of part of why I loved sky TV. Now there gone can you tell me if they will be reinstated or am I due a price reduction in subscription fees??

 


If you read through the thread, you'll see it was the music channels themselves that withdrew from the Sky platform. It will be up to the channels, not Sky, as to whether or not they want to return. I would think it unlikely.

 

No, you're not due a price reduction, I'm afraid. These channels were free to air, not part of your subscription cost.

This message was authored by Bocht This message was authored by: Bocht

Re: Changes to the Sky TV guide - December 2020

Are you sure some of you are not Sky employees?

Sky corporation couldn't answer better themselves 😅

This message was authored by Mark39 This message was authored by: Mark39

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Bocht wrote:

 

Sky corporation couldn't answer better themselves 😅


Why thank you, kind sir! 😊

This message was authored by Bocht This message was authored by: Bocht

Re: Changes to the Sky TV guide - December 2020

You are welcome,  keep up the great work 😅

This message was authored by plymouthbloke This message was authored by: plymouthbloke

Re: Changes to the Sky TV guide - December 2020

Most definitely not a Sky employee.

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