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Discussion topic: Changes to the Sky TV guide - December 2020

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This message was authored by plymouthbloke This message was authored by: plymouthbloke

Re: Changes to the Sky TV guide - December 2020

RTÉ Gold wasn't on the Sky EPG

This message was authored by deniso1 This message was authored by: deniso1

Re: Changes to the Sky TV guide - December 2020

Dear Sky,

Why exactly have CGTN and RT news channels been removed, as well as most music channels?
I notice that I'm still paying you the same rate per month, but now, am getting less!


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@deniso1 

 

As stated above, Sky does not remove channels: channels choose to withdraw from particular markets.

 

In most of these cases, I suspect the channel owners (which are not Sky) aren't prepared to deal with the likely current and future regulatory, legal and licensing/royalty headaches of broadcasting the same content (particularly copywrite music) to both an EU and a non-EU nation, and have effectively been forced to drop the smaller target audience (5 million rather than 66.5 million) based on a simple financial calculation.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Anonymous This message was authored by: Anonymous

Re: Changes to the Sky TV guide - December 2020

Dear Sky

 

Yet another reduction in service without any reduction in cost.

 

it's really staggering how you treat your loyal customers.

 

Well, removing all the radio channels today from Irish customers is the last straw.   

In four weeks time I will be €130 richer every month from cancelling my TV subscription.  That's €1,560 a year to spend on a new provider.  I suspect I'll get one for a lot cheaper.

 

Things must be  going very well for you if can afford to lose customers like me.

 

Goodbye.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

 

Well, removing all the radio channels today from Irish customers is the last straw.   


As noted above, Sky haven't 'removed' anything: these are not Sky channels.  The owners of non-Sky channels do as they see fit to remain both legal and profitable.

 

You can blame the Brits who voted a particular way in 2016 if you like, but not Sky...

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by plymouthbloke This message was authored by: plymouthbloke

Re: Changes to the Sky TV guide - December 2020

How many more people are going to post on this thread asking the same question that's already been answered. Look further back and you'll find the answers!!! The channels that have gone were FREE TO AIR anyway, so you've lost nothing financially. You weren't paying for them in the first place. It's down to those channels not willing to get a separate licence to broadcast for ROI after 1st Jan when Brexit transition ends. 

Now STOP asking the same question over and over please - thanks 🙂

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@plymouthbloke wrote:

 

Now STOP asking the same question over and over please - thanks 🙂


About as likely as a satisfactory deal, at this point...

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Gedge808 This message was authored by: Gedge808

Re: Changes to the Sky TV guide - December 2020

@Annie+UK 

What on earth are you talking about?

these channels weren't shut down, they've  been removed from the program listing on sky.

Sky and any other service provider can add and remove  channels as they see fit

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Gedge808 wrote:

@Annie+UK 

What on earth are you talking about?

these channels weren't shut down, they've  been removed from the program listing on sky.

Sky and any other service provider can add and remove  channels as they see fit


Rubbish, a channel would have to breach it's contract with sky for sky to remove them from the EPG, none of these channels have done so thus the channel themselves have decided to come off the EPG

 

Have you not read all the other people in this thread explaining the situation or are you just deliberatly ignoring them also!

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Carlovian This message was authored by: Carlovian

Re: Changes to the Sky TV guide - December 2020

Why is ClassicFM no longer available? Will it be coming back?

This message was authored by oj01 This message was authored by: oj01

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Carlovian

Are you in Ireland? 

Have you read the first post (and many others) in this thread? 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by Thomas+Pug This message was authored by: Thomas+Pug

Re: Changes to the Sky TV guide - December 2020

Please people, I beg of you. Take 5 minutes of your lives to read a page or two before posting. This one is only 4 pages long. It's a pamphlet. Read it first. Go on.....surprise everyone by portraying knowledge. I dare you.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Gedge808 wrote:

@Annie+UK 

 

Sky and any other service provider can add and remove  channels as they see fit


Sorry, no. Broadcast EPGs are regulated (for UK-based broadcast platforms by Ofcom). Any channel meeting UK broadcasting standards has the right to an EPG slot, and the platform owner cannot deny them, add them against their will or remove them, except for breach of service contract, as @Annie+UK mentions, or as the ultimate Ofcom sanction for repeated flouting of the Broadcasting Code.

 

The channels listed in this thread have been voluntarily removed by their owners from the Irish market.

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Gedge808 This message was authored by: Gedge808

Re: Changes to the Sky TV guide - December 2020

@plymouthbloke 

You do realise your long winded  and I bet you think intellectual answer totally contradicts yourself.

these channels have only been removed Sky EPG, they are available across other platforms including the option to add these manually via the other channels option on Sky. If it was a broadcast issues these channels would be blocked on every platform. Just as the BBC does with certain programmes being broadcast outside of the UK. Sky removed these for financial reasons it's nothing to do with Brexit.

This message was authored by Thomas+Pug This message was authored by: Thomas+Pug

Re: Changes to the Sky TV guide - December 2020

It's all to do with Brexit and it's only the beginning..

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