0

Discussion topic: Cannot get Sky Discovery plus to activate ation

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Cannot get Sky Discovery plus to activate ation

Posted by a Superuser, not a Sky employee. Find out more

If I'm honest @ggrtrdsw there's not much on there really. You're not missing out on much. 

This message was authored by johno43 This message was authored by: johno43

Re: Cannot get Sky Discovery plus to activate ation

Ive just done it. 

The link you get when you get the qr code, just type that link into your address bar not the search bar, and then create an account. Once done, go to your apps on sky q and find discovery +. Click it then once the options come up click continue with sky activation. At this point, the website you chose earlier, via your pc or phone should give you the option to put the code in that your sky q box is now giving you. Input the code, done. 

Yes its not completely clear, but took me 5 mins. Hope it helps guys

 

This message was authored by Prichard This message was authored by: Prichard

Re: Cannot get Sky Discovery plus to activate ation

Why can’t I get into discovery plus on, it keep saying put a code in but were do I put it

This message was authored by Roolee This message was authored by: Roolee

Re: Cannot get Sky Discovery plus to activate ation

Still can't get the app.  You'd think it was a sky competitor the way it's so difficult to register.  Come on sky sort it out.  

This message was authored by radaday This message was authored by: radaday

Re: Cannot get Sky Discovery plus to activate ation

16068183551031454136040670075873.jpg

 this is what i get but when i go to the app it doesn't recognise my login details 

This message was authored by radaday This message was authored by: radaday

Re: Cannot get Sky Discovery plus to activate ation

20201201_102258.jpg

This message was authored by radaday This message was authored by: radaday

Re: Cannot get Sky Discovery plus to activate ation

This is an absolute joke why are sky making it so difficult to log in 😡

This message was authored by barryfoil This message was authored by: barryfoil

Re: Cannot get Sky Discovery plus to activate ation

I would suggest anyone trying to sign up for discovery plus to not bother. This must be the most convaluted sign up ever devised,. I tried when it was first on offer and gave up , so a rainy afternoon try again, somehow got through to the discovery page to register and then it refuses to acept my log in details. what a joke. the programs don't look worth watching anyway. By contrast noticed the amazon Prime app last night, just tried to sign in no problem , took no time.

barry

This message was authored by Laing1 This message was authored by: Laing1

Re: Cannot get Sky Discovery plus to activate ation

Posted by a Superuser, not a Sky employee. Find out more

@barryfoil wrote:

I would suggest anyone trying to sign up for discovery plus to not bother. This must be the most convaluted sign up ever devised,. I tried when it was first on offer and gave up , so a rainy afternoon try again, somehow got through to the discovery page to register and then it refuses to acept my log in details. what a joke. the programs don't look worth watching anyway. By contrast noticed the amazon Prime app last night, just tried to sign in no problem , took no time.

barry


@barryfoil After reading about some of the problems people have had I left this until Saturday past. I was expecting it to take ages took me around 10 minutes and  some of that time was to go and answer the door. 

By following the instructions  I had no problems everything worked first time then set it up on all the minis as well


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Cast26 This message was authored by: Cast26

Re: Cannot get Sky Discovery plus to activate ation

Trying to get Discovery+ several times  without success

This message was authored by Joedimagio This message was authored by: Joedimagio

Re: Cannot get Sky Discovery plus to activate ation

login failed over and over again cant put code in either .. terrible!

This message was authored by RudeBoyRisk This message was authored by: RudeBoyRisk

Re: Cannot get Sky Discovery plus to activate ation

Just manage to sort mine out after seeing everyone having the same issue.

 

Register your details on the discovery+ website first (https://www.discoveryplus.co.uk/) free for SKy Q users.

 

once thats complete the next page will ask for the pin (which you will get from your sky box) - go to the app settings on your sky box and look for discovery+ app - select  it, then you will be prompted to with the pin - enter the pin on the website - the discovery+ should now be paired.

 

This message was authored by Geordie+Ali This message was authored by: Geordie+Ali

Re: Cannot get Sky Discovery plus to activate ation

6 weeks I have been trying to get Discovery + and I’m no farther forward. Every time I try I get “Sorry your account is suspended.” I have an old account and a live one. Every time I ring in for help I get - oh its a known problem and they’re working on it. Pretty hacked off with this. I’ve been promised 4 call backs and I’m still waiting for them. 

I wanted Discovery + to watch over Christmas. Fat chance of that. Tomorrow will be the start of week seven. Beginning to lose hope. Sky could be loosing a long standing customer soon.

This message was authored by Discoery+plus This message was authored by: Discoery+plus

Re: Cannot get Sky Discovery plus to activate ation

i have spoke to one of your people yesterday i have their intructioncs to no availe  so will you please deativevate discovery forhwith a drake and not charge for removale charge.

This message was authored by K+Montile This message was authored by: K+Montile

Re: Cannot get Sky Discovery plus to activate ation

I am going mad

I've done everything 

and I cannot get discovery plus the problem is setting up the account 

can someone please help me

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion