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Discussion topic: Cannot get Sky Discovery plus to activate ation
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Message posted on 25 Nov 2020 02:20 PM
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Re: Cannot get Sky Discovery plus to activate ation
If I'm honest @ggrtrdsw there's not much on there really. You're not missing out on much.
Message posted on 26 Nov 2020 01:32 PM
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Re: Cannot get Sky Discovery plus to activate ation
Ive just done it.
The link you get when you get the qr code, just type that link into your address bar not the search bar, and then create an account. Once done, go to your apps on sky q and find discovery +. Click it then once the options come up click continue with sky activation. At this point, the website you chose earlier, via your pc or phone should give you the option to put the code in that your sky q box is now giving you. Input the code, done.
Yes its not completely clear, but took me 5 mins. Hope it helps guys
Message posted on 28 Nov 2020 07:33 PM
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Re: Cannot get Sky Discovery plus to activate ation
Why can’t I get into discovery plus on, it keep saying put a code in but were do I put it
Message posted on 29 Nov 2020 11:10 PM
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Re: Cannot get Sky Discovery plus to activate ation
Still can't get the app. You'd think it was a sky competitor the way it's so difficult to register. Come on sky sort it out.
Message posted on 01 Dec 2020 10:27 AM
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Re: Cannot get Sky Discovery plus to activate ation
this is what i get but when i go to the app it doesn't recognise my login details
Message posted on 01 Dec 2020 10:38 AM
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Re: Cannot get Sky Discovery plus to activate ation
Message posted on 01 Dec 2020 10:41 AM
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Re: Cannot get Sky Discovery plus to activate ation
This is an absolute joke why are sky making it so difficult to log in 😡
Message posted on 15 Dec 2020 04:52 PM
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Re: Cannot get Sky Discovery plus to activate ation
I would suggest anyone trying to sign up for discovery plus to not bother. This must be the most convaluted sign up ever devised,. I tried when it was first on offer and gave up , so a rainy afternoon try again, somehow got through to the discovery page to register and then it refuses to acept my log in details. what a joke. the programs don't look worth watching anyway. By contrast noticed the amazon Prime app last night, just tried to sign in no problem , took no time.
barry
Message posted on 15 Dec 2020 05:04 PM
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Re: Cannot get Sky Discovery plus to activate ation
@barryfoil wrote:
I would suggest anyone trying to sign up for discovery plus to not bother. This must be the most convaluted sign up ever devised,. I tried when it was first on offer and gave up , so a rainy afternoon try again, somehow got through to the discovery page to register and then it refuses to acept my log in details. what a joke. the programs don't look worth watching anyway. By contrast noticed the amazon Prime app last night, just tried to sign in no problem , took no time.
barry
@barryfoil After reading about some of the problems people have had I left this until Saturday past. I was expecting it to take ages took me around 10 minutes and some of that time was to go and answer the door.
By following the instructions I had no problems everything worked first time then set it up on all the minis as well
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 18 Dec 2020 01:29 PM
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Re: Cannot get Sky Discovery plus to activate ation
Trying to get Discovery+ several times without success
Message posted on 21 Dec 2020 08:43 AM
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Re: Cannot get Sky Discovery plus to activate ation
login failed over and over again cant put code in either .. terrible!
Message posted on 23 Dec 2020 02:35 AM
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Re: Cannot get Sky Discovery plus to activate ation
Just manage to sort mine out after seeing everyone having the same issue.
Register your details on the discovery+ website first (https://www.discoveryplus.co.uk/) free for SKy Q users.
once thats complete the next page will ask for the pin (which you will get from your sky box) - go to the app settings on your sky box and look for discovery+ app - select it, then you will be prompted to with the pin - enter the pin on the website - the discovery+ should now be paired.
Message posted on 23 Dec 2020 10:36 AM
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Re: Cannot get Sky Discovery plus to activate ation
6 weeks I have been trying to get Discovery + and I’m no farther forward. Every time I try I get “Sorry your account is suspended.” I have an old account and a live one. Every time I ring in for help I get - oh its a known problem and they’re working on it. Pretty hacked off with this. I’ve been promised 4 call backs and I’m still waiting for them.
I wanted Discovery + to watch over Christmas. Fat chance of that. Tomorrow will be the start of week seven. Beginning to lose hope. Sky could be loosing a long standing customer soon.
Message posted on 13 Jan 2021 11:40 AM
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Re: Cannot get Sky Discovery plus to activate ation
i have spoke to one of your people yesterday i have their intructioncs to no availe so will you please deativevate discovery forhwith a drake and not charge for removale charge.
Message posted on 11 Feb 2021 02:45 PM
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Re: Cannot get Sky Discovery plus to activate ation
I am going mad
I've done everything
and I cannot get discovery plus the problem is setting up the account
can someone please help me
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