Cannot acces remote set up

[jonjonsatnav]

Hi yall I can't access the remote control setup page it says this is not available 

I need to use my remote to control a sound bar I've just bought .

if I press 1 and 3 together I get either channel 1 or channel 3 not the remote set up !

H E L P x 

[oldfella]

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@jonjonsatnav wrote:

Hi yall I can't access the remote control setup page it says this is not available 

I need to use my remote to control a sound bar I've just bought .

if I press 1 and 3 together I get either channel 1 or channel 3 not the remote set up !

H E L P x 

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Hi @jonjonsatnav 

Try completly resetting your Bluetooth remote.
Press 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes twice and follow onscreen instructions to re- pair.