Discussion topic: Can't record shows on sky+ box

This message was authored by: Skycustomer234114 · ‎24 Apr 2021

Hello I have sky+ box that won't record anymore. I looked at the bill for this month and sky+ was removed and replaced with sky signature. How do I restore the sky+ features?

This message was authored by: caesarome · ‎24 Apr 2021

You should still have the ability to record with the Signature package so what is happening when you try to ?

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This message was authored by: Mark39 · ‎24 Apr 2021

The Sky+ features are included in the Signature package, which is why it's no longer shown separately on your bill. What's happening when you try to record? What error message is displayed?

This message was authored by: Skycustomer234114 · ‎24 Apr 2021

It says sky+ HD playback and recording is unavailable. I don't think it's the hard drive since I can still see what shows have been recorded but can't watch them.

This message was authored by: Annie+UK · ‎24 Apr 2021

Contact sky and get the Sky+ signal resent

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream

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Discussion topic: Can't record shows on sky+ box

Can't record shows on sky+ box

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