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Discussion topic: Can’t phone out but can get incoming calls
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Message posted on 25 Mar 2022 02:06 PM
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Can’t phone out but can get incoming calls
Hi for the last few days I've been unable to phone out but can still get incoming calls
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Message posted on 25 Mar 2022 02:36 PM
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Re: Can’t phone out but can get incoming calls
@Bryan123
This troubleshooting link may help https://www.sky.com/help/diagnostics/fix-problems-with-your-phone/check-your-phone-line
If/when a fault is diagnosed Sky will pass it to Openreach to carry out the repair. Openreach normally aim to fix reported faults within 3-5 working days of being notified of them, but that could easily lengthen due to bad weather causing high demand, or if they have to get permission to dig up roads.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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